Question 1

Do you ship internationally?

Accepted Answer

Not at this time. We're currently only shipping within Australia. Thank you for your understanding!

Question 2

How should I store my tallow balm?

Accepted Answer

Keep it cool, dry, and out of direct sunlight. In hot weather, it may soften — that’s normal! Pop it in the fridge if needed.

Question 3

Is tallow safe for sensitive skin?

Accepted Answer

Yes! Tallow is incredibly gentle and works well with most skin types, including sensitive and eczema-prone skin. Of course, always patch test first just to be safe.

Question 4

What is beef tallow, and why is it in skincare?

Accepted Answer

Beef tallow is rendered fat from cattle. It is rich in essential fatty acids and vitamins A, D, E, and K. It closely mimics the natural oils in our skin, making it deeply hydrating.

Question 5

Is this product vegan?

Accepted Answer

No, our products contain animal-derived ingredients and are not vegan.

Question 6

Why is my tallow balm gritty?

Accepted Answer

Graininess in tallow balm is completely natural and purely cosmetic. It occurs when the natural fats cool at different rates, forming tiny crystals. This doesn’t affect the quality or performance of the product — once warmed between your hands, it melts smoothly into the skin.
We always package our tallow balms smooth and creamy, but grit can develop during shipping if the balm melts and re-solidifies in transit. If you'd prefer a smoother texture, simply melt the balm gently (using a warm water bath), stir well, and place it in the fridge to reset. Good as new!

Question 7

Does it smell like beef?

Accepted Answer

Our tallow is carefully rendered and purified, then blended with natural essential oils for a light, pleasant aroma. That said, tallow is an animal-derived ingredient, and while we take great care in processing it, some individuals may be more sensitive its naturally subtle scent.

Frequently asked questions